![]() Here's an article you can refer to for more details about creating a journal entry in QuickBooks Online. They let you move money between accounts and force your books to balance in specific ways. Creating a journal entry is the last resort for entering transactions. From there, you can ask them if there's a need for you to delete a sales receipt, re-enter them, and put to deposit in undeposited funds or create a journal entry. If the data didn't show any entries related to the sales receipt, I'd suggest consulting your accountant on the best option on how to handle this one.
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